SwarmPoint

Sandy Kemsley has posted an account of a presentation at BPM Milan regarding one method of using BPM simulation. Using the original process model and historical data they are starting the process from different points using state information from a production environment.

How useful this is going to be really depends on what you are trying to get out of the BPM simulation. Where you are trying a what-if simulation you could get some insights on the process latency or capacity but as usual the resulting exceptions and human process steps are really very difficult to simulate economically.

Why simulation is a beautiful idea to step back and look at it is always going to be a bit player in most commercial environments. It really depends on the ratio between the cost of developing adequate models for a purpose and the  cost of production experimation.

Being able to keep the management team to make decisions and allow cost effective production experimentation as far as possible is at present a more important tool for most organizations.

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